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GCG Media

PRIVACY
POLICY

Last updated – January 2025.

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Content

1. Overview

Media GCG, (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you provide when using our website.
This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the United Arab Emirates (UAE) Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable regulations.
By using our website, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We collect personal information only when you voluntarily provide it through our Contact Form. The information we collect includes:

  • Mandatory Fields:
    Full Name
    Email Address
    Phone Number
  • Optional Field:
    Country

This information is only collected for communication purposes; to respond to inquiries and potential business opportunities.

In compliance with UAE Personal Data Protection Law (PDPL) , we do not collect excessive or unnecessary personal data beyond what is needed for business communication. We do not collect sensitive personal data such as financial information, government-issued identification numbers, or biometric data.
We do not knowingly collect or process personal data of minors (individuals under the age of 18). If you believe that a minor has provided us with personal information, please contact us immediately, and we will take appropriate action to delete such data.

3. How We Use Your Information

We use the personal data collected through our website exclusively for the following purposes:

  • Responding to Inquiries: We use your contact details to reply to your messages and provide information about our services.
  • Business Communications: If a potential business relationship is established, we may use your details to discuss partnership opportunities.
  • Improving Our Services: We may analyze inquiries to understand client needs and enhance our offerings.

Lawful Basis for Processing

Our processing of personal data complies with UAE PDPL regulations, and we process your data based on legitimate interest —to respond to your inquiries—or upon your explicit consent when submitting the contact form.

We do not :

  • Share your personal data with third parties for marketing or advertising purposes.
  • Use your personal data for automated decision-making or profiling.

Your information is strictly confidential and used only for the purposes mentioned above.

4. Data Storage and Security

We take the security of your personal data seriously and implement industry-standard safeguards to protect it from unauthorized access, misuse, alteration, or disclosure.

How We Store Your Data

Your personal data is securely stored in our Customer Relationship Management (CRM) system, GoHighLevel (https://gohighlevel.com). GoHighLevel employs encryption, firewalls, and secure access controls to ensure your information remains protected.

Security Measures We Implement

To comply with UAE Data Protection Laws , we adopt the following security measures:

  • Data Encryption: Your personal data is encrypted during transmission and storage.
  • Access Restrictions: Only authorized personnel with legitimate business needs can access your data.
  • Regular Security Audits: We conduct periodic security reviews to prevent unauthorized access.

Despite these measures, no online transmission or storage system is entirely secure. While we strive to protect your data, we cannot guarantee absolute security . If we detect a data breach that may impact your personal information, we will notify the relevant authorities and affected users as required by UAE law.

5. Third-Party Services and Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with service providers that assist in managing our business operations, strictly under confidentiality agreements.

Third-Party CRM Provider

Your personal data is stored in GoHighLevel CRM (https://gohighlevel.com), which follows stringent security practices. We encourage you to review their Privacy Policy for further details.

Legal Disclosures

We may disclose your personal data if required to do so by UAE law or in response to valid legal requests, such as court orders or regulatory obligations.

6. Data Retention Policy

We retain your personal information only as long as necessary for business purposes, legal compliance, or as required by UAE regulations.

  • if an inquiry does not lead to a business relationship, your data will be deleted within 12 months of collection.
  • If a business relationship is established, we will retain your data as long as necessary for contractual and legal obligations.
    After the retention period, we will securely delete or anonymize your data to prevent unauthorized access.

Exceptions: If we are required by law to retain certain data for regulatory compliance (e.g., tax or accounting purposes), we will follow the mandatory retention period outlined in UAE regulations.

7. Cookies and Tracking Technologies

Our website does not use cookies or tracking technologies that collect personal information. However, we may use basic analytics tools to monitor website traffic and improve performance.

These tools only collect non-identifiable, aggregate data such as:

  • Number of visitors
  • Pages viewed
  • Time spent on the site

This information does not include personal identifiers and is used solely for improving user experience.

If in the future we introduce cookies or tracking technologies, we will update this Privacy Policy and request your explicit consent in compliance with UAE data protection laws.

8. Your Rights and Choices

Under the UAE Personal Data Protection Law (PDPL) , you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You may request the deletion of your personal data if it is no longer necessary for business purposes.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: If you previously provided consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within the legally required timeframe.

9. Compliance with UAE Data Protection Law

We are fully compliant with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) , which governs how businesses handle personal data in the UAE.

Our data processing activities align with the principles of data minimization, security, transparency, and lawful processing as mandated by UAE regulations.

If you have concerns regarding our compliance, you have the right to escalate your concerns to the UAE Data Office , the regulatory authority overseeing personal data protection in the UAE.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations. Updates will be posted on this page with the latest revision date.

We encourage users to review this policy regularly to stay informed of how we protect their personal data.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under UAE data protection law,
please contact us at:

GCG MEDIA
Al Thuraya tower 1, offices 205-206
Dubai Media City, Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 443 34938

FAQ

A professional media buying agency has all the assets that business owners do not such as access to a vast network of marketing experts as well as platform representatives and can thus conduct a far more effective campaign. Another major advantage that a media buying agency has is the enormous experience of all the professionals who are employed by the agency. Their services can prove to be of immense value and their expertise will be the deciding factor that results in a performance-based media buying campaign and drives your business to the international arena.

We offer a wide scope of digital media buying services like marketing strategy creation and implementation, which includes ad creation, ad campaign optimization, and social media marketing that will take your business to an international scale. The full list of our services includes graphic design, web/app design perfectly adjusted to your brand, branding and storytelling, search engine optimization, and cost-per-click marketing. Our services also extend to international and performance media buying.

Ad compliance audits are reports created by our media buying agency experts to align your ads with the platform’s advertising policies in order to avoid ad rejections and account suspensions. These can result in a significant pause in advertising, costing you revenue in the end. A compliance audit is a reliable way of boosting ad performance and scaling up to an international market. Our media buying agency offers services of compliance audits and reports to ensure no losses can occur and that your business keeps growing.

 

One of our key services is renting out agency-level Facebook ad accounts. Our experience has shown that agency-level ad accounts are the difference between a smooth advertising flow with little to no interruptions and a campaign that gets constantly interrupted. Our agency ad accounts are warmed up in advance and don’t need to be accommodated through the installation of various add-ons or sharing access with other users. They also allow for reduced Review times and we replace them instantly in the rare event they are blocked. Our agency ad accounts are the key to expanding your business to an international scale.

 

Yes, our services include providing agency ad accounts both in combination with other services and as a separate stand-alone service. Our agency ad accounts have a proven track record, having helped numerous clients increase their returns and scale their business to the point of reaching an international audience from all over the world.

 

Performance media buying is different from standard digital media buying in that it seeks to identify and acquire ad space on channels only relevant to the client and their target audience for the least possible amount of money. Performance media buying is the optimal choice for the modern-day entrepreneur. It’s the answer to an overspending problem that so many businesses have and that can hinder so many startups. Our agency offers services of performance media buying as both a separate service and as part of a wider package.

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